Affordable Senior Care Services, Elderly Home Care Services, Child Care Services, Home Care Provided by 24/7 Live-in or Come-go European Caregivers, Companions, Certified Nurse's Aides, Nannies, Sitters, Homemakers. Service in IL, WI, IN, MI

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Frequently Asked Questions (FAQs)   

What services does your company provide?
We provide long  or short term assistance with live-in or come and go Nannies, Companions, Sitters, Non- medical Caregiver, CNA, PCA, PCT, HHA, Nurse, Cleaning Lady, Tudors, Dog Walker, Massage Therapy, Handyman Service.
  
First Time Home Care  Agency is a licensed placement agency by the State of Illinois. We specialize in matching experienced, loving and carrying workers  with potential families or facilities.


How To Set Up Child Care or Elder Care Service ?

The first step is to contact as  call  773-625-8365.  We suggests  for family and staff to meet and fully discuss care needs.

There is no obligation, and it provides  for us to fully explore the care needs for your family member or loved one.

During the meeting, we explain fully the  services available, answer any additional questions you have for us, and help with the important care decisions which are faced by the family with a loved one in need.

Issues covered include:

·        Matching the appropriate worker

·        Daily routines

·        Health and medication issues

·        Emergency response

·        Nutritional issues

·        Home cleaning issues

·        Transportation needs

·        Costs of services

·        Privacy and confidentiality


What is the placing fee charged by your company?

 Placement  fee varies and depends on the length of the assignment. We charge a finders fee  equal to one week salary; however, if something arises and needs to be discussed, we will listen. Fees include a 90 days guarantee to replace any discharged worker, with no additional charge. Fees are paid upon acceptance of the employee. In case a worker is discharged during the first month (full-time permanent job positions only) we will reduce our fee to 25% of the gross wages paid or replace the worker.


The wages  depend on the level of skills/knowledge you need and range from $10-$18 per hour  or

                                                                                                                 $80-$160 for live-in.
First Time Home Care can also help negotiate a weekly salary that you pay directly to the worker.                                                         


How live-in care work?

A live-in caregiver or nannies stays in the home 24 hours a day, and is available to assist morning,

How hourly care works?

Not all older adults require live-in care. Many use our caregivers on an hourly basis, for example, just during the night, or just on the weekends, or just for transportation to doctor appointments. First Time Home Care is totally flexible, and is happy to provide care whenever and wherever needed.


How long  will  it take to find quality  Worker?    

            From  12-48  hours after the first consultation, we schedule free of charge in home or hospital  interviews. The selected individual is ready to start as soon as the client requires it.

 
What happens if I don’t like the  Worker?     
  Although we strive for a perfect fit every time, there are situations where the client/ worker relationship fails to develop as expected. You can change  worker at any time.

    

            Can I always get the same worker?                                                                                                                         

We will  Yes. We make every effort to provide the same worker.


   Who pays the worker?                                                                                                                                                                 You pay the worker directly.


What is the minimum on the job experience required by your company?
 Agency requires our staff to have a minimum of  1 year  verifiable job history (written or person to person referrers)
  
How many potential caregivers/nannies will be available for interview?
After a detailed evaluation of needs and situation of the patient/family, we will determine which independent contractor  will be most qualified for this assignment. In many cases we will introduce at least a couple of  workers.


             Why is it important to find a caregiver/nanny that  will be working through a licensed placement agency?
 This should give all of our customer’s assurance that the whole process to find a caregiver/nanny will be performed to the highest professional standards.


             How long has First Time Home Care Home  been in business?

             Since 1996 

                                       

   Do I required to commit to a minimum  numbers of hours per day or  per  week?                                                      Yes.  4 hour per day or  live-in 24 hours a day. You can have a caregiver 30 hours this week and 10 hours next week.

   It’s all up to  you.  Of course, to retain  caregiver, it is always better to have a regular schedule.

             

 Dose it cost anything to set up an introductory meeting with you?                                                                 

  No! There is never a charge to have us come out and meet you. It is important for you to meet us face-to-face in order  to     

  feel  confident in our ability to provide care for you or your loved one.

                

  Are your services available in retirement communities, nursing homes, assistance living facilities?                  

   Absolutely! We provide care anywhere it is needed.


             Geographical area agency serve?

             We serve up to 150 mil from Chicago ( Illinois, Wisconsin, Indiana, Michigan )

   

            What is covered by Medicare?

           When a client qualifies for home health services, Medicare will cover 100% of part time home health services (i.e. Nursing, Physical Therapy, Home Health Aide, all other therapies, and Medical Social Services) and 80% of the approved amount for Durable Medical Equipment (i.e. wheelchair, hospital bed, walker, glucometer).  Medicaid and some private insurance also cover qualified home health services.


            How can patients pay for the services offered by First Time Home Care?

   We can accept  payment methods, including:

    Self-pay                                                                                                                                   www.1homecare.net